UOB Survey
Customer Survey
Question 1 of 4
Based on your recent experience when applying for a credit card online, how likely is it that you would recommend UOB to your family or friends?
Not at all likely
Extremely likely
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Question 2 of 4
What are the reasons for your rating? (Please select all that apply)
Card features such as rewards, miles, rebates, UNI$, SMART$
Card privileges such as deals, offers and promotions
Information provided on fees, charges, terms and conditions
Ease of filling up application form
Updates on card application status
Time taken to receive credit card upon documents submission
Others:
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Question 3 of 4
Considering all your experiences when applying for a credit card online, how would you rate your overall satisfaction with UOB?
Very dissatisfied
Very satisfied
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Question 4 of 4
Please share with us what you like about your recent experience or areas in which we can do better.
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