Credit Cards - Branch Application
Customer Survey
Question 1 of 5
Based on your recent experience when applying for a credit card with us, how likely is it that you would recommend UOB to your family or friends?
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
0
1
2
3
4
5
6
7
8
9
10
Next
Question 2 of 5
What are the reasons for your rating? (Please select all that apply)
Card features such as rewards, miles, rebates, UNI$ and SMART$
Card privileges such as deals, offers and promotions
Staff's knowledge on credit cards
Ability of staff to provide recommendations
Explanation of fees, charges, terms and conditions
Ease of filling up application form
Updates on card application status
Time taken to receive credit card upon documents submission
Others:
< Back
Next
Question 3 of 5
Considering all your experiences when applying for a credit card with us, how would you rate your overall satisfaction with UOB?
Very dissatisfied
Very satisfied
0
1
2
3
4
5
6
7
8
9
10
0
1
2
3
4
5
6
7
8
9
10
< Back
Next
Question 4 of 5
How satisfied were you with the Sales Representative who assisted you?
Very dissatisfied
Very satisfied
0
1
2
3
4
5
6
7
8
9
10
0
1
2
3
4
5
6
7
8
9
10
< Back
Next
Question 5 of 5
Please share with us what you like about your recent experience or areas in which we can do better.
< Back
Submit
Thank you.
Thank you for your time and valuable feedback. We may contact you with regard to your feedback.
If you have any queries on the survey, please email us at
CustomerSurvey@UOBgroup.com
Go to UOB.com.sg